Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs your use of TieDyed Analytics Lab's laboratory testing services, notification systems, and related infrastructure (collectively, the "Services"). This policy ensures the integrity, security, and reliability of our critical testing infrastructure.

1. Service Description

TieDyed Analytics Lab provides enterprise-grade textile chemistry testing, compliance certification, and automated notification services to manufacturers worldwide. Our Services include:

• Laboratory test result delivery (PDF reports, digital certificates)
• Compliance certification tracking and expiration alerts
• Chain-of-custody documentation and audit trail notifications
• Critical safety alerts (contamination warnings, hazardous material notifications)
• Regulatory deadline reminders and compliance status updates

2. Email Communication Requirements

2.1 Transactional Nature

All email communications sent through our Services are strictly transactional in nature. These communications include:

• Laboratory test results and analytical reports
• Compliance certification status and renewal notifications
• Critical safety alerts requiring immediate action
• System-generated notifications related to active service contracts
• Account security and authentication messages

2.2 Opt-In Requirements

By registering for our Services, you explicitly consent to receive transactional email notifications related to:

• Active laboratory testing orders and results
• Compliance certification status changes
• Safety-critical alerts and regulatory notifications
• Service-related system messages and updates

Consent is obtained through service contract execution or platform registration. You may not opt out of critical safety notifications or legally required compliance alerts while maintaining an active service agreement.

2.3 Sender Identification

All email communications clearly identify TieDyed Analytics Lab as the sender. Email headers accurately reflect our validated domain (tiedyedandmore.com) and include proper authentication (SPF, DKIM, DMARC).

3. Prohibited Activities

Users of our Services may not:

• Use the Services for unsolicited commercial email (spam) or marketing purposes
• Transmit malicious content, viruses, or harmful code through our systems
• Attempt to circumvent security measures or access unauthorized data
• Forge email headers or misrepresent sender identity
• Interfere with the normal operation of our testing infrastructure
• Violate any applicable laws, regulations, or industry standards
• Use purchased, rented, or scraped email lists with our Services

4. Data Protection and Privacy

We maintain strict data protection standards in compliance with applicable privacy regulations. All laboratory data, test results, and client information are handled in accordance with our Privacy Policy.

5. Service Level Agreements

Our Services operate under strict SLA requirements to ensure timely delivery of critical notifications. Email delivery failures due to recipient server issues, spam filtering, or incorrect contact information are not considered SLA violations.

6. Compliance and Regulatory Requirements

Our Services support compliance with:

• ISO 17025 laboratory accreditation standards
• CAN-SPAM Act and international anti-spam regulations
• GDPR, CCPA, and applicable data protection laws
• Industry-specific regulatory requirements for textile manufacturing

7. Enforcement and Violations

Violations of this AUP may result in:

• Immediate suspension of Services
• Termination of service agreements
• Legal action to recover damages
• Reporting to relevant regulatory authorities

8. Contact Information

For questions regarding this Acceptable Use Policy, please contact:

9. Policy Updates

We reserve the right to modify this AUP at any time. Material changes will be communicated to active service users via email notification. Continued use of our Services after policy updates constitutes acceptance of the revised terms.